I often see new tactics that spammers use to get listings on Google Maps via Google My Business. This one is quite creative in comparison to previous ones I've looked at. Basically a company called "Presidential Election Survey, Inc" is calling aro
If you noticed a massive change in the local search results on September 1, 2016, you're not alone. It's probably the biggest change in Local I have seen since Pigeon in 2014. In this article I will dive into what I have found has changed as a re
Updated September 8, 2016 to include how to get the CID from MapMaker, Google Plus, and Google Maps for SAB
A fellow Google My Business Top Contributor provided me with a tip today on how to find the CID number of a business listing on Google Map
Updated: September 7, 2016 - Duplicates in MapMaker should be reported, not deleted. Updated what to do with old practitioner listings.
Updated: March 4, 2016 - Added process for marking an old location as moved.
There are so many differe
Did you see some seriously crazy changes in the local search results last week (Sept 1)? In this article I go into my initial findings on what I think is going on with the Local 3-Pack and what types of results Google is filtering.
If you're looking in your Google My Business dashboard and no longer seeing a call button, you're not alone. There have been several reports in the last few months of the call feature not showing up and this weekend the direct link to phone support
Updated September 4, 2016 - Added points to check reviews on the listing & MapMaker history
This is my official guide to help other users know how to get better at fighting spam that appears on Google Maps, Google MapMaker and within the 3-pac
Google My Business (GMB) has just released a new Maps View for the GMB dashboard which allows users to view all their locations on a map. To get to the view, you need to click the new "map" icon that shows up in the dashboard.
This new view has 2
Earlier this year, I wrote an article on Moz that talked about one of the issues big brands run into with SEO. Brands with tons of locations sometimes have a hard time coming up with unique content for each of their locations and often use a template
Updated: August 25, 2016 - to include explanations that Google got back to me with.
Google My Business has just reformatted their Insights and a few things have changed. Here is what you need to know.
How Customers Search for your Business